Message From CEO
Sompo Insurance Indonesia will continue growing by carrying a business strategy aligned with Sompo’s Group philosophy.
The last 12 month has been a very challenging time for all members of the Sompo family.
We closed 2017 with strong premium growth (+17.2%) significantly higher than the market growth (2.7%).
Various numbers of new business partners from banking, automotive to airlines companies marked Sompo’s rapid movement throughout the year in broaden our business networks. Sompo Insurance Indonesia has received numbers of achievement such as “Best General Insurance” for 10 consecutive years since 2006-2016 from InfoBank Award and "The Most Innovative General Insurance 2017" from Global Brands Magazine Award 2017.
In 2018, Sompo Insurance Indonesia will continue growing by carrying a business strategy aligned with Sompo’s Group philosophy which strives to contribute to the security, health, and well-being of our customers and society as a whole. In doing so, we are delighted to provide you the insurance and related services with the highest quality possible.
Going forward, we will further broaden our business activities through digital platforms, innovative products and solutions to solidify our positions in Indonesia Insurance market. By owning customer`s trust and loyalty for over 100 years in Japan and more than 40 years in Indonesia, it is predicted that the use of digital platforms in Sompo Insurance Indonesia's business activities would be contributing to a higher satisfaction and better acceptance by customers and business partners.
We believe we are on the right track to be one of the best general insurance companies in Indonesia, we enjoy working together with you and we are committed to serve better services for you, our customers and business partners.
Chief Executive Officer
Key Figure 2016 (In Million Rupiah)
Brand Sompo & Group Management Philosophy
We will at all times carefully consider the interests of our customers when making decisions that shape our business. We will strive to contribute to the security, health, and well being of our customers and society as a whole by providing insurance and related services of the highest quality possible.
To provide the highest possible quality of service to our customers, we will :
1. Treat each and every customer with sincerity, and act in the knowledge that our every action as an individual shapes our entire reputation as a company;
2. Act with initiative, set ourselves the highest goals, and always learn from our actions;
3. Strive to be both prompt and clear in our dealings and activities; and,
4. Act with the utmost integrity.
Our goal is to always be the best customer service provider both at home and abroad.
1. Pursuit of Service Quality
We will constantly aim for the highest possible quality in all our business processes in order to become the best service provider for our customers.
2. Enhancement of Corporate Value through Sustained Growth
We will endeavor to realize our Group Vision by strategically investing business resources in growths areas to enhance our earnings and corporate value.
3. Pursuit of Business Efficiency
We will maximize our strengths through group-wide collaboration in all areas in order to promote efficiency in our operations and stability in our operational base.
4. Highly Transparent Governance Systems
In acknowledgement of our social responsibility and obligations as an insurance and financial services business, we will base our operations on highly transparent governance, effective risk management, and compliance system.
5. Fulfillment of Our Social Responsibilities
We use our corporate strengths to address social issues concerning the environment, health and medical care and, by engaging in constructive dialogue, strive to fulfill our social responsibilities and contribute to the realization of a social sustainability.
6. Creation of a Vibrant Workplace
We will strive to create a dynamic and open organizational environment wherein we as individuals and together as a corporate group may thrive and grow together.